Last updated: 2025
At Tezmy.com, we are committed to providing high-quality digital products and a smooth shopping experience. However, due to the nature of digital goods, we have specific refund guidelines:
Digital Product Refunds
All sales of digital products (eBooks, templates, software, online courses, stock photos, etc.) are final. Once a product is downloaded or accessed, we cannot offer a refund, except in the following cases:
- The product is defective or not as described.
- You purchased the same product multiple times by mistake.
- There was a technical issue on our end that prevented access to your product.
Requesting a Refund
To request a refund, please contact us at contact@tezmy.com within 14 days of your purchase.
Please include:
- Your order number
- Product name
- Reason for the refund request
Our team will review your request and respond within 3-5 business days.
Non-Refundable Situations
- Change of mind after purchase
- Compatibility issues (please check product details before buying)
- Products that have already been downloaded or used unless they are faulty
Contact Us
If you have any questions about our refund policy, feel free to reach out at contact@tezmy.com.
We’re here to help!
